Platform & AI Product Manager  ·  New York, NY

Products That
Ship Revenue.

I build data-rich platforms where AI-powered experiences scale reliably. From personalization APIs serving 33M+ users to DevOps infrastructure at IBM, I ship systems that move numbers.

$15M+
MRR Impact
33M+
Users Served
6%
Churn Reduced
+10%
Session Lift
Brixia
Fractional PM
Mar 2024 to Present

Consulting as fractional PM, instrumenting analytics foundations from scratch and redesigning growth funnels for early-stage clients.

  • Built end-to-end GA4 event taxonomy; surfaced activation drop-off that drove roadmap prioritization
  • Defined personas and behavioral tracking, leading to a 5x increase in course signups and $100K new revenue
  • Redesigned homepage and onboarding flows, resulting in 18% higher trial-to-signup conversion
  • Improved sales outreach productivity 5x through streamlined funnel instrumentation
5x
Signup Lift
+18%
Trial Conversion
$100K
New Revenue
SiriusXM
PM, Platform
Jan 2023 to Mar 2024

Led AI-powered personalization platform for 33M+ subscribers. Redesigned the recommendation API, migrated observability infrastructure, and overhauled content publishing workflows.

  • Redesigned personalization API across 20+ endpoints; behavioral signals drove +10% session length and 6% churn reduction
  • Directed AppDynamics to Datadog migration across 15+ engineering teams; 95%+ alert fidelity, zero production incidents
  • Redesigned Contentful publishing workflows, cutting content publish time from 6 hours to 3 hours
  • Defended approximately $15M in annualized subscriber revenue
$15M+
MRR Raised
95%+
Alert Fidelity
33M
Users Served
EnvoiPro
Assoc. PM
Mar 2022 to Jan 2023

Owned product roadmap for a stakeholder relationship management SaaS. Led discovery, PRD writing, and CRM redesign using empathy mapping, MVP canvassing, and competitive research.

  • CRM redesign delivered $100K in cost savings and 25% faster booking velocity
  • 30% improvement in user satisfaction; 20% reduction in support tickets
  • Ran strategy workshops with business owners to surface key pain points
$100K
Cost Savings
+30%
Satisfaction
25%
Faster Booking
IBM
DevOps Engineer
Feb 2020 to Feb 2022

Built CI/CD and high-availability infrastructure for IBM Cloud Infrastructure Center serving regulated financial-services and healthcare workloads.

  • CI/CD pipelines increased deployment frequency 20%; compressed release cycles from 3 weeks to 2 weeks
  • Automated HA infrastructure using Ansible, HAProxy, Memcached, RabbitMQ, and OpenStack, achieving 99%+ SLOs
  • Built Jenkins monitoring dashboard in React/Node.js; reduced pipeline diagnosis time approximately 40%
99%+
SLO Achieved
+20%
Deploy Frequency
40%
Faster Diagnosis

CapabilitiesSkills
Product
API ProductPRD WritingRoadmappingA/B TestingOKR SettingUser ResearchMVP CanvassingEmpathy MappingCompetitive Analysis
Platform & AI
AI/ML PersonalizationDistributed SystemsDatadogObservabilityCI/CDAWSContentful CMSAI EvalsAI PrototypingClaude Code
Technical
SQLPythonAnsibleLinuxSwift / iOSReactNode.jsGA4Data AnalysisFHIR APIs
Case Studies
SiriusXM
EnvoiPro
IBM
StreetEats
Antler Hackathon
SXM
SiriusXM
Product Manager, Platform & Content Services

Led personalization and platform infrastructure for web and mobile apps serving 33M+ subscribers. Translated behavioral signals into AI-powered recommendations and directed a cross-functional observability migration.

AI/ML Product Features
Platform Engineering
DevOps Observability
$15M+
MRR Raised
+10%
Session Length
6%
Churn Reduced
SiriusXM Dynamic Sets — Music for your mood personalization feature
Product Requirements Document
AI Personalization API Redesign

Redesigned the content personalization API across 20+ endpoints for 33M+ subscribers. Behavioral signals including skip patterns, repeat plays, and time-of-day context were translated into dynamic recommendations that increased session length and defended annualized subscription revenue.

20+ EndpointsBehavioral SignalsML ExperimentsReal-time Recommendations
Observability Migration
AppDynamics to Datadog

Directed a cross-functional platform initiative to migrate system monitoring across 15+ engineering teams under a hard license deadline. Ported 95%+ of mission-critical alerts with zero production incidents, establishing a unified monitoring foundation for AI-backed systems.

15+ Engineering Teams95%+ Alert FidelityZero Production IncidentsDatadog
Platform Tooling
Contentful CMS Publishing Workflow

Redesigned Contentful publishing workflows for editorial and programming teams, eliminating manual handoffs between algorithmic and human curation. Reduced publishing time from 6 hours to 3 hours, enabling real-time trending content launches.

Contentful CMS50% Faster PublishingWorkflow Automation
ENV
EnvoiPro
Associate Product Manager

Owned product roadmap for a stakeholder relationship management SaaS. Facilitated design and strategy workshops using empathy mapping, journey mapping, and MVP canvassing.

Customer Strategy
User Persona Mapping
Strategy Workshops
$100K
Cost Savings
+30%
User Satisfaction
25%
Faster Booking
Artifact: Product Strategy Workshops
PalaceIntrigue, Discovery Workshops

Developed and executed a strategic product roadmap for a stakeholder relationship management tool. Designed mock-ups and ideated workshops with a business owner to revamp their customer check-in process. Artifacts include Miro boards covering discovery work, user personas, and journey maps.

Miro BoardsUser PersonasJourney MappingProcess Flows
PalaceIntrigue Mobile Wireframes — Create account, Strongholds, Org Chart views
Artifact: Design Mockups
PalaceIntrigue, Mobile Wireframes

Produced mobile wireframe prototypes covering key user flows: account creation, Strongholds (stakeholder boards), org charts in both traditional and relational views, and team member persona view. Wireframes were used to validate product direction with business owners before development.

5 Screen FlowsOrg Chart ViewsPersona MappingStakeholder Validation
Artifact: CRM Redesign
Cost Savings and Velocity Improvements

Led customer and competitive research, translating insights into PRDs that drove a CRM redesign. Delivered $100K in cost savings, 25% faster booking, and a measurable competitive advantage through better feature differentiation identified during win/loss analysis.

PRD WritingCompetitive ResearchWin/Loss AnalysisROI Prioritization
IBM
IBM
DevOps Engineer

Led the development of Build, Test, and Prod CI/CD pipelines for IBM Cloud Infrastructure Center, reducing release cycles and improving deployment success rates for enterprise financial and healthcare customers.

CI/CD Pipelines
High Availability
Infrastructure as Code
99%+
SLO Achieved
+20%
Deploy Frequency
40%
Faster Diagnosis
Artifact: Infrastructure Automation
High Availability Datacenter Playbooks

Developed over 11 Ansible playbooks to automate the deployment of a High Availability datacenter for IBM Cloud Infrastructure Center. Automating configuration of HAProxy, Memcached, RabbitMQ, and OpenStack components allowed clients to render environments fully highly available with a single playbook run.

AnsibleHAProxyMemcachedRabbitMQOpenStack
View on GitHub →
Artifact: Observability Dashboard
Jenkins Pipeline Monitoring

Built an internal monitoring and observability dashboard for Jenkins pipelines using React, Node.js, and MongoDB. Enabled real-time tracking of pipeline benchmarks, node health, and disk utilization, reducing pipeline failure diagnosis time by approximately 40% and improving system uptime by 20%.

ReactNode.jsMongoDBJenkinsReal-time Monitoring
Open Source Reference
z_infra_provisioning / cloud_infra_center

Infrastructure provisioning work contributed to IBM's open source Ansible collections. Stack: Ansible, OpenStack, OCP.

View on GitHub →
SE
StreetEats
iOS Developer, Side Project

Crowdsourced food locator iOS app built while learning to code. Think Yelp meets Waze. StreetEats lets large groups find late-night food when regular establishments are closed. Open source at github.com/kevanlucc/StreetEats.

iOS Development
Open Source
Side Project
Technology
Stack and Environment
StreetEats Portfolio Doc
OS: iOS
Language: Swift 4.0
Database: Google Firebase with CocoaPods
Authentication: Google OAuth
Repository: github.com/kevanlucc/StreetEats
Features
User Flows

The app supports two primary user experiences: a normal user experience for discovering and sharing street food locations, and a login user experience for authenticated users. Real-time crowdsourced data lets friends coordinate late-night food runs efficiently.

Normal User ExperienceLogin User ExperienceReal-time CrowdsourcingSocial + Food
1st
Antler x Startery VC Hackathon
Product Lead, 2025

First place at Antler's health-tech hackathon. Led product strategy and built a prototype for AI-powered middleware converting non-standard healthcare APIs to FHIR. Presented to VCs. Concept reduces EHR onboarding from 6 months to weeks.

1st Place
AI Health Tech
VC Pitch
6 mo
to Weeks
FHIR
Standard Output
1st
Place Finish
Project
FHIR API Middleware

Healthcare data interoperability is broken. Non-standard APIs from disparate EHR systems create integration bottlenecks that delay patient care and cost providers months of onboarding time. Our AI-powered middleware automatically converts non-standard healthcare API responses to FHIR format, cutting onboarding from 6 months to weeks. Product strategy, scoping, and prototype built during the hackathon and presented to Antler and Startery VCs.

AI MiddlewareFHIR ConversionHealthcare APIsEHR IntegrationVC Presentation
Platform Product Management

Embedded fractional PM for API-first and platform teams. I own the roadmap, run discovery, write specs, and coordinate with engineering to ship infrastructure products that scale.

  • API product strategy and roadmap
  • PRD and spec writing
  • Engineering team coordination
  • Technical feasibility assessment
  • OKR and metric definition
📊
Analytics and Instrumentation

For teams with no analytics foundation or broken funnels. I build the event taxonomy, instrument the tracking, and surface the insights that drive roadmap decisions.

  • GA4 event taxonomy design
  • Activation and funnel analysis
  • Dashboard and metric reporting
  • A/B testing framework setup
  • Onboarding and conversion optimization
🤖
AI Product Strategy

Product strategy for teams building AI features or integrating LLMs into existing platforms. From evaluation frameworks to user-facing feature specs.

  • AI feature scoping and specs
  • LLM evaluation frameworks
  • Personalization strategy
  • AI prototype building
  • ML experiment design
🔍
Discovery and Research

Structured discovery for teams before or during product development. I run the workshops, map the journeys, and synthesize insights into a clear product direction.

  • Stakeholder and user interviews
  • Empathy and journey mapping
  • MVP canvassing workshops
  • Competitive landscape analysis
  • Opportunity framing and prioritization
Observability and DevOps Strategy

For engineering organizations that need a PM who understands infrastructure. I bridge the gap between DevOps and product, defining SLOs and owning observability platform migrations.

  • Observability platform assessment
  • SLO and SLA definition
  • Monitoring migration planning
  • On-call and incident workflow design
  • Datadog and tooling strategy
🏥
Health Tech Product

Specialized consulting for health tech teams working on API interoperability, EHR integration, or AI-powered clinical workflows. Backed by hands-on hackathon and research experience.

  • FHIR and HL7 API strategy
  • EHR integration scoping
  • Clinical workflow product specs
  • Regulatory constraint mapping
  • AI middleware product design
Have a project in mind?

I work with early-stage companies and growth-stage teams on a fractional or project basis. If what I do matches what you need, reach out and we can talk through it.

Kevan Lucchini

I started at IBM as a DevOps engineer, building CI/CD pipelines, automating high-availability infrastructure, and living inside Ansible and OpenStack. That technical foundation is what separates me from most PMs: I can read the architecture, have real conversations with engineers, and make tradeoffs that hold up under scrutiny.

At SiriusXM, I moved into product and led personalization for the mobile and web platform serving 33M+ subscribers. I restructured event ingestion, ran ML experiments with data engineering, and shipped a full API redesign in 8 months, defending $15M in annualized revenue while meeting a hard observability migration deadline.

Now consulting as a fractional PM through Brixia and going deep on AI products. Completed Reforge's AI Evals and AI Prototyping tracks, building with Claude Code and Cursor. I focus on AI, fintech, and health tech where the technical complexity is real and the work matters.

I speak English and Italian natively, studied Economics at SUNY Purchase, and completed a computer science diploma in Brescia, Italy.


ContactReach Out

If something here resonates, or you want to talk shop about AI products, platform engineering, or health tech, feel free to reach out.

Education
  • BA Economics, SUNY Purchase
  • Holberton School, Software Engineering
  • IIS Castelli Brescia, Computer Science
Training
  • Reforge: AI Evals (Apr 2026)
  • Reforge: AI Prototyping (Mar 2026)
  • Reforge: Product Analytics (Apr 2025)
  • IBM Developer Certified
Languages
  • English, Native
  • Italian, Native / Bilingual
Focus Areas
  • AI and Machine Learning Products
  • Fintech Platforms
  • Health Tech and FHIR APIs